Monday, July 29, 2019

[Full-time] Korean Medical Helpdesk at J-K Network Services

Location:
URL: http://https://jknetwork-jobs.com/
Description:

Position: Korean Medical Helpdesk
Industry: Pharmaceutical company
Location: BGC, Taguig City
Salary: Negotiable
Work Schedule: Dayshift/Midshift | Weekends off



Benefits:
● Free shuttle services
● HMO and Life Insurance
● Sick leave, Vacation leave
● Dental Insurance
● Seminars and online resources about health related topic
● Fitness events
● Retirement Plans
● Recreation And Sports Activities



Requirements:
● Native Korean fluent in English currently in the Philippines
● Filipino who can speak Korean language
● Graduate of any Bachelor’s Degree related to medical – Nursing, Medical Transcriptionist, Healthcare etc.
●With experience in Customer complaints management is a must
● With experience working in clinical/medical environment or customer facing role is required
● Computer Literate; proficient in MS Word, PowerPoint, Excel and Outlook



Responsibilities:
● Handle medical related inquiries and ensure to address in a professional manner
● Deliver first level support in providing resolution of customer complaints/inquiries
● Manage to keep all the complaints and inquiries documented and information are accurate
● Ensure to provide resolution to clients that is within the company’s standard procedures
● Participate in sharing new ideas and innovation to develop the areas of expertise of the company



Recruitment Process:
● Initial Interview with Filipino Recruitment Manager
● Behavioral Interview
● Final Interview with counterpart
● Job Offer


Apply to this job


Apply Here : http://bit.ly/2OodI2f

No comments:

Post a Comment