[Full-time] Korean Technical Support Specialist at J-K Network Services

Location:
URL: http://https://jknetwork-jobs.com
Description:

Company Profile:
Is a german biotechnology company and global provider of pharmaceutical research across more than 30 branches worldwide.

Position: Korean Technical Support Specialist
Industry: Shared Services
Location: Taguig City
Salary: Negotiable
Work Schedule: Day shift

Benefits:
•Free Working Visa
•Government Mandated Benefits
•Free Working Visa
•HMO for the employee plus 2 dependents (covered by the company) upon start date
•Life insurance policy upon start date
•15 VL + 15 SL
•Retirement plan

Requirements:
•Native Korean fluent in English
•Graduate of Bachelor’s Degree of any course
•Knowledge in SAP or Salesforce is a plus
•With experience in administrative tasks, coordination and/or preparation of contracts, agreements and sales quotations
•Willing to work in Taguig City
Responsibilities:
•Assist escalation team to attend to customer inquiries or to process invoices
•Communicate with internal or external customers
•Process invoices and prepare contracts and agreements
•Manage allocating engineers and technicians to clients in troubleshooting products
•Record and maintain data and records of customer requests

Recruitment Process:
•Exam and assessment
•Initial Interview with HR
•Interview with Hiring Manager
•Final Interview with KR Counterpart

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